FAQ

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What types of apparel does Luné offer?

Culturize specializes in a stylish range of unisex apparel, including classic caps, hoodies, and sweatshirts. Each product is designed to provide comfort and versatility, making them suitable for a variety of occasions.

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What is the return process for my package?

You have 90 days to return your purchase. However, the item must be in perfect condition and returned in its original packaging. If these conditions are not met, the return will not be accepted.

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How do I choose the right size for my apparel?

To select the appropriate size, we recommend referring to our sizing chart available on each product page. This chart provides detailed measurements to help you find a fit that is both comfortable and flattering.

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What is the care instruction for your apparel?

To maintain the quality of your Culturize apparel, we recommend machine washing in cold water and tumble drying on low heat. Avoid using bleach or fabric softeners to preserve the integrity of the materials.

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What is the estimated delivery time?

Your order will be prepared for shipment within 48 hours. The entire process—from the moment you place your order until it arrives at your doorstep—takes an average of 10 to 14 days, due to high order volume.

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How can I contact customer support?

Customer support can be reached through our contact form available on the website. We strive to respond to all inquiries within 24-48 hours to assist you with any questions or concerns.

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Are your products suitable for all genders?

Yes, our unisex apparel is designed to be versatile and comfortable for individuals of all genders. The styles and fits are intended to cater to a broad audience, ensuring inclusivity in fashion.

Other questions? Don’t hesitate to ask!